.page-faq {
  --faq-fold: 18px;
  background: var(--cream);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding-top: clamp(20px, 4vw, 44px);
  padding-bottom: 0;
}

.page-faq .faq-hero .breadcrumbs {
  margin-bottom: clamp(18px, 3vw, 30px);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(22px, 3.4vw, 40px);
  align-items: start;
}

.page-faq .faq-hero__lead h1 {
  margin: 12px 0 0;
  max-width: 15em;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(30px, 5.6vw, 58px);
  line-height: 1.16;
  letter-spacing: -0.01em;
  color: var(--ink-green);
}

.page-faq .faq-hero__intro {
  margin: 20px 0 0;
  max-width: 34em;
  font-size: 16px;
  line-height: 1.85;
  color: var(--moss);
}

.page-faq .faq-jump {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 26px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-jump a {
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  padding: 9px 14px;
  border: 1px solid var(--hair-strong);
  background: var(--sheet);
  color: var(--ink-green);
  font-size: 14px;
  text-decoration: none;
  transition: background 0.18s var(--ease), border-color 0.18s var(--ease);
}

.page-faq .faq-jump a:hover,
.page-faq .faq-jump a:focus-visible {
  background: var(--paper);
  border-color: var(--apricot);
}

.page-faq .faq-jump .mono {
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--apricot-deep);
}

.page-faq .faq-hero__note {
  position: relative;
  padding: 22px 24px 24px;
  background: var(--paper);
  border: 1px solid var(--hair-strong);
}

.page-faq .faq-hero__note::after {
  content: "";
  position: absolute;
  top: -1px;
  right: -1px;
  width: var(--faq-fold);
  height: var(--faq-fold);
  background: var(--cream);
  border-left: 1px solid var(--hair-strong);
  border-bottom: 1px solid var(--hair-strong);
}

.page-faq .faq-hero__note p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--ink-green);
}

.page-faq .faq-hero__note p + p {
  margin-top: 10px;
}

.page-faq .faq-hero__note .faq-hero__note-tag {
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--moss);
}

.page-faq .faq-hero__note-line {
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: 0.02em;
  color: var(--ink);
  word-break: break-word;
}

.page-faq .faq-hero__plate {
  margin: clamp(26px, 4vw, 44px) 0 0;
}

/* ---------- 索引 + 问答 ---------- */
.page-faq .faq-body {
  padding-block: clamp(40px, 6vw, 80px) clamp(32px, 4vw, 56px);
}

.page-faq .faq-layout {
  display: grid;
  gap: clamp(26px, 4vw, 50px);
}

.page-faq .faq-index {
  border-top: 1px solid var(--hair-strong);
  padding-top: 16px;
}

.page-faq .faq-index__title {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--moss);
}

.page-faq .faq-index .index-link {
  display: block;
  padding: 10px 0 10px 12px;
  border-left: 2px solid transparent;
  color: var(--moss);
  font-size: 14.5px;
  line-height: 1.5;
  text-decoration: none;
  transition: color 0.18s var(--ease), border-color 0.18s var(--ease);
}

.page-faq .faq-index .index-link .mono {
  margin-right: 6px;
  font-size: 11px;
  color: var(--apricot-deep);
}

.page-faq .faq-index .index-link:hover,
.page-faq .faq-index .index-link:focus-visible {
  color: var(--ink-green);
}

.page-faq .faq-index .index-link[aria-current="true"] {
  color: var(--ink-green);
  border-left-color: var(--apricot);
  font-weight: 600;
}

@media (max-width: 959px) {
  .page-faq .faq-index {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 2px 12px;
  }

  .page-faq .faq-index__title {
    grid-column: 1 / -1;
  }
}

/* ---------- 分组 ---------- */
.page-faq .faq-group {
  border-top: 1px solid var(--hair-strong);
  padding-top: 22px;
  scroll-margin-top: calc(var(--header-h) + 20px);
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(38px, 5vw, 62px);
}

.page-faq .faq-group__head h2 {
  margin: 8px 0 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(22px, 3.2vw, 30px);
  line-height: 1.32;
  color: var(--ink-green);
}

.page-faq .faq-group__lead {
  margin: 10px 0 0;
  max-width: 36em;
  font-size: 15px;
  line-height: 1.8;
  color: var(--moss);
}

.page-faq .faq-group__list {
  margin-top: 18px;
}

/* ---------- 单条问答 ---------- */
.page-faq .qa {
  border-left: 2px solid transparent;
  transition: border-color 0.2s var(--ease);
}

.page-faq .qa[open] {
  border-left-color: var(--apricot);
}

.page-faq .qa:target {
  background: var(--sheet);
}

.page-faq .qa__head {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr) 14px;
  gap: 10px;
  align-items: start;
  padding: 16px 4px 16px 14px;
  border-top: 1px solid var(--hair);
  list-style: none;
  cursor: pointer;
}

.page-faq .qa__head::-webkit-details-marker {
  display: none;
}

.page-faq .qa__head::marker {
  content: "";
}

.page-faq .qa__num {
  padding-top: 4px;
  font-size: 11.5px;
  letter-spacing: 0.08em;
  color: var(--apricot-deep);
}

.page-faq .qa__q {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(16px, 2.1vw, 18.5px);
  line-height: 1.55;
  color: var(--ink-green);
}

.page-faq .qa__sign {
  position: relative;
  justify-self: end;
  width: 13px;
  height: 13px;
  margin-top: 6px;
}

.page-faq .qa__sign::before,
.page-faq .qa__sign::after {
  content: "";
  position: absolute;
  background: var(--ink-green);
}

.page-faq .qa__sign::before {
  left: 0;
  right: 0;
  top: 50%;
  height: 1.5px;
  transform: translateY(-50%);
}

.page-faq .qa__sign::after {
  top: 0;
  bottom: 0;
  left: 50%;
  width: 1.5px;
  transform: translateX(-50%);
  transition: transform 0.2s var(--ease);
}

.page-faq .qa[open] .qa__sign::after {
  transform: translateX(-50%) scaleY(0);
}

.page-faq .qa__body {
  padding: 0 4px 18px 54px;
}

.page-faq .qa__body p {
  margin: 0;
  max-width: 36em;
  font-size: 15.5px;
  line-height: 1.85;
  color: var(--ink);
}

.page-faq .qa__body p + p {
  margin-top: 10px;
}

.page-faq .qa__body a,
.page-faq .faq-human a {
  color: var(--apricot-deep);
  text-decoration: underline;
  text-decoration-color: var(--hair-strong);
  text-underline-offset: 3px;
}

.page-faq .qa__body a:hover,
.page-faq .faq-human a:hover {
  text-decoration-color: var(--apricot-deep);
}

.page-faq .qa__more {
  margin-top: 12px;
}

.page-faq .qa__more summary {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding-bottom: 2px;
  border-bottom: 1px dashed var(--paper-line);
  font-size: 13px;
  color: var(--apricot-deep);
  list-style: none;
  cursor: pointer;
}

.page-faq .qa__more summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa__more summary::marker {
  content: "";
}

.page-faq .qa__more .qa__more-close {
  display: none;
}

.page-faq .qa__more[open] .qa__more-open {
  display: none;
}

.page-faq .qa__more[open] .qa__more-close {
  display: inline;
}

.page-faq .qa__more p {
  font-size: 14.5px;
}

/* ---------- 转人工 ---------- */
.page-faq .faq-human {
  position: relative;
  margin-top: clamp(40px, 5vw, 64px);
  padding: clamp(22px, 3.4vw, 36px);
  background: var(--paper);
  border: 1px solid var(--hair-strong);
  scroll-margin-top: calc(var(--header-h) + 20px);
}

.page-faq .faq-human__tag {
  position: absolute;
  top: 0;
  right: 0;
  padding: 3px 10px;
  background: var(--apricot);
  color: var(--ink);
  font-size: 11px;
  letter-spacing: 0.12em;
}

.page-faq .faq-human__grid {
  display: grid;
  gap: clamp(22px, 3.4vw, 36px);
  align-items: start;
}

.page-faq .faq-human h2 {
  margin: 8px 0 0;
  max-width: 20em;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(21px, 3vw, 28px);
  line-height: 1.34;
  color: var(--ink-green);
}

.page-faq .faq-prep {
  display: grid;
  gap: 12px;
  margin: 18px 0 0;
  padding: 0;
  list-style: none;
  counter-reset: prep;
}

.page-faq .faq-prep li {
  counter-increment: prep;
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  gap: 10px;
  font-size: 15px;
  line-height: 1.75;
  color: var(--ink-green);
}

.page-faq .faq-prep li::before {
  content: counter(prep, decimal-leading-zero);
  padding-top: 3px;
  font-family: var(--font-mono);
  font-size: 11.5px;
  color: var(--apricot-deep);
}

.page-faq .faq-prep strong {
  color: var(--ink);
}

.page-faq .faq-channel {
  display: grid;
  gap: 12px;
  margin: 22px 0 0;
  padding-top: 16px;
  border-top: 1px solid var(--hair-strong);
}

.page-faq .faq-channel__row {
  display: grid;
  grid-template-columns: 76px minmax(0, 1fr);
  gap: 12px;
  align-items: baseline;
}

.page-faq .faq-channel__k {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--moss);
}

.page-faq .faq-channel__v {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--ink-green);
  word-break: break-word;
}

.page-faq .faq-channel__v .mono {
  font-size: 13.5px;
  color: var(--ink);
}

.page-faq .faq-human__foot {
  margin: 18px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--moss);
}

.page-faq .faq-human__plate {
  margin: 0;
}

/* ---------- 继续翻页 ---------- */
.page-faq .faq-next {
  padding-block: clamp(28px, 4vw, 48px) clamp(40px, 6vw, 72px);
  border-top: 1px solid var(--hair-strong);
}

/* ---------- 断点 ---------- */
@media (min-width: 760px) {
  .page-faq .faq-human__grid {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.75fr);
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 0.82fr);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-layout {
    grid-template-columns: 216px minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: calc(var(--header-h) + 26px);
  }
}

@media (max-width: 560px) {
  .page-faq .qa__head {
    grid-template-columns: 24px minmax(0, 1fr) 14px;
    gap: 8px;
    padding-left: 10px;
  }

  .page-faq .qa__body {
    padding-left: 10px;
  }

  .page-faq .qa__more {
    margin-top: 10px;
  }

  .page-faq .faq-channel__row {
    grid-template-columns: minmax(0, 1fr);
    gap: 2px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa,
  .page-faq .qa__sign::after,
  .page-faq .faq-jump a,
  .page-faq .faq-index .index-link {
    transition: none;
  }
}
<<<END>>>